LS NAV/LS CENTRAL FOR HOSPITALITY
Restaurants’ success relies on satisfying customers’ special requests as well as exemplary customer experience. Today’s 21st century customers has sky-high expectations of fast and impeccable customer service and wants to leverage omni-channels such as mobile, e-commerce flexibility of ordering online through devices. The onus is on restauranteurs to deliver smooth, consistent experience for their clients.
Today, with LS Hospitality, businesses can reduce service time, create customized menu, low cost of sales and create happy and loyal customers with a premium, world-class, easy-to-use integrated application.
LS NAV/LS Central for Hospitality is built on Microsoft Dynamics NAV/Microsoft Dynamics 365 Business Central is a fully integrated restaurant management (ERP+POS) software, which means that your POS, back office and head office all use the same application. LS Central gives control to management and staff with all the needed tools to meet the rising challenges of the food business. Consulting is a certified LS Retail partner in Nigeria. With our in-depth expertise in hospitality and LS NAV implementations, we help restauranteurs deliver exceptional customer service ranging from Quick Service Restaurants, Fine Dining or Casual dining run an efficient kitchen, and seamlessly manage business.
Key Features of LS NAV/LS Central for Hospitality
Restaurant POS
Provide superior customer service – Your staff can give information about menu items, allergens, special offers etc., check the status of orders and tables and get notified from the kitchen when food is ready
Manage split or partial bills easily and fast.
Mobile POS software takes orders and payments directly at the table.
Terminals connected to the kitchen display enabling customer orders – including modifications and requests through the restaurant software to be sent straight to the chef, and delivered fast without the risk of errors due to miscommunication.
Integrated system- Prices can be changed centrally easy and fast and all modifications will be immediately delivered to all the restaurant POS hardware terminals.
Restaurant and Table Management
Handle reservations including the tracking of arrivals, no-shows and cancelled bookings.
Graphical table management intuitive graphical view of the restaurant, including table setup enables staff to check table status at a glance ensuring faster service.
Table Status Control– Allow waiters to view the status of table in their sector, checking if tables are free, if guests have been served, if the orders have been promptly sent to the kitchen and so on.
Kitchen Management
Recipe management system– file recipes by style, category and ingredients, make variations and automatically calculate the quantities of ingredients needed per portion.
Kitchen display system– Allows for two-way communication: data can be sent from the POS system to display stations or price and then the kitchen can update dishes preparation status, making it visible at the POS.
Kitchen printing– Print the orders in the sequence they arrive, including all relevant information.
Synchronized timing- When the order is sent to the kitchen, the system automatically displays the items on the display station according to the production time, following the rule that all items for the order should be ready at the same time.
Customer Segmentation, Loyalty and Mobile POS
Multi-channel loyalty schemes- Enable guests to earn and use points in restaurants, online and through mobile apps. Each menu item can also be customized to give variable points.
Easy marketing– Segment returning customers by factors such as habits, preferences, spending etc. and offer tailored campaigns and promotions. Thus, diners can order quickly and easily anywhere, anytime.
Mobile Point of Sale– Take orders and payments straight at the tables and give waiter instant access to information about menu items, special offers and more.
Staff Management
Simplify administrative costs- Review staff’s costs and role planning, supervise time-registration procedures and approve them, manage roster-scheduling and more.
Manage employees– Meet compliance, regulatory, and reporting requirements effortlessly
Analyze staff performance– Complete performance overview on an easy-to-read dashboard.
Reports and Advanced Statistics
Get real-time insights of business performance. Analyze sales by POS terminal, staff member, item or time of the day. Check kitchen’s performance and evaluate the success of loyalty programs.
Cloud Deployment
Deploy with zero footprint in the cloud on Microsoft Azure. With Azure, you can have a more stable and secure infrastructure – backed by Service Level Agreements, save time on new server deployment and migration, eliminate hardware costs and scale up and down as needed. ITWORX has capabilities across cloud options be it private, public or hybrid cloud, that enable you to seamlessly transition to Microsoft Azure, and get the maximum value in the shortest time. An on premise deployment of LS Central is also possible